Having Buyers Remorse?

*Taken directly from Toastmasters International
The Pathways Return Policy is as follows:

1. There are no refunds on educational materials or customized items (e.g., engraved items, certificates). All other items may be returned for a refund as long as the member contacts Toastmasters International within 30 days of receipt of the item; after 30 days no refunds can be initiated. Returned items must be in like-new condition.

2. Educational materials and all other non-customized items can be exchanged as long as the member contacts Toastmasters International within 30 days of receipt of the item. Exchanges of paths in the Pathways learning experience are limited to one path per member, per program year. After 30 days no exchanges can be initiated.

3. The new item for an exchange must be selected at the time the exchange is made; members are not given a “credit” to select a new item at a later time.

4. Any time an item is being returned or exchanged, including when it is exchanged due to damage or a shipping error, Toastmasters International reserves the right to require that the original item be returned to Toastmasters International and/or require a photo of the damage. When a damaged item must be sent back to Toastmasters International, the replacement item, if applicable, will be sent after the returned item is received at World Headquarters.

5. For exchanges due to item(s) being incorrect or damaged when the member receives them, the item(s) will be replaced at no cost to the member. Depending on the member’s location, Toastmasters International may provide a return label for the member to use or reimbursement to the member after he/she incurs the expense.

6. When items are returned to Toastmasters International for a return or exchange that is not due to a shipping error or damage, the member will pay:

The cost of shipping the original item back to World Headquarters, in all cases.
The cost of shipping the new item to the member, in the case of an exchange.

7. The 25 fee that members pay when ordering a path in print is not refundable, even when the member is exchanging a print path for an online path. (This applies to Pathways materials only.)

8. When an online path is added to a member’s Base Camp transcript as part of an exchange, the member will receive completion credit in the transcript for any Level 1 projects that were already complete in the path the member is returning. (This applies to Pathways materials only.)

9. Educational materials belong to the person for whom they were ordered; they are not transferable between or among members.